Privacy Policy

At Dhavani, we value the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its protection.

1. Collection of Personal Information:

1.1. Information Provided by Users: When you create an account on our platform or engage with our services, we may collect personal information such as your name, email address, and contact details. This information is necessary to provide you with access to our services and to communicate with you effectively.

1.2. Automatically Collected Information: We may also collect certain information automatically when you visit our website or use our services. This includes your IP address, device type, browser information, and other usage details. This information helps improve our services, understand user behavior, and enhance user experience.

2. Use of Personal Information:

2.1. Provision of Services: We may use your personal information to provide and improve our services, respond to your inquiries, and fulfill your requests. This includes delivering any products you have purchased and keeping you updated on any relevant information or changes.

2.2. Communication: We may use your personal information to communicate with you regarding updates, promotions, and other relevant information related to our services. You can opt-out of these communications at any time by following the instructions provided in our communications.

2.3. Analytics and Research: We may use aggregated and anonymized user information to perform analytics, research, and measure the effectiveness of our services. This helps us better understand our user base and optimize our offerings.

3. Protection of Personal Information:

3.1. Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Nonetheless, no system can guarantee 100% security, and we cannot be held responsible for unauthorized access beyond our control.

3.2. Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your information is no longer required, we securely delete or anonymize it.

4. Sharing of Personal Information:

4.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. However, these providers are only authorized to use the information for specific purposes necessary to support our operations.

4.3. Legal Compliance: We may be required to disclose your personal information if mandated by applicable law, legal process, or governmental request.

5. Your Rights and Choices:

5.1. Access and Update: You have the right to access, update, and correct your personal information by accessing your account settings or contacting us.

5.2. Opt-out: You may choose to opt-out of receiving marketing communications by following the instructions in our communications or contacting us directly.

6. Children's Privacy:

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to have it deleted.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect any changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If you have any questions or concerns regarding our Privacy Policy or the security of your personal information, please contact us at trade@dhavanitraders.com